June 26, 2015 Toronto, ON – Sigma Software Solutions, a leading global software provider of real-time convergent billing, Policy Charging and Control (PCC), Enterprise Product Catalogue (EPC), M2M/IoT Device Management, IoT billing and big data analytics, has further strengthened its business relationship with ACN Inc., a global multi-level marketing (MLM) company that provides services such as telecommunications and television through our award-winning OmniCare real-time convergent billing and charging solution.
Sigma Software and ACN have built a long lasting business relationship over a decade. Although Senior Management at both companies has changed few times during that period, the two companies continued to work as close partners by mutual understanding, open communication and quick adaptation to the ever-changing world of IT and Telecom.
ACN’s visit to our Toronto headquarter marks a milestone in the execution of Sigma Software’s long-term growth strategy by continuing to provide innovative software solutions to meet and exceed customer’s new business challenges on an ongoing basis.
“Founded in 1983 in Concord, North Carolina, USA, ACN has now operated in 24 countries, on four continents. As a consequence, we are experiencing too many interfaces to multiple systems for Customer Service Representatives, as well as multiple Billing systems. As a pioneer project, North America ACN is looking for software solutions that has the capability to consolidate various systems and increase our operational efficiency and accuracy.” Troy Trybom, CIO North America, ACN
Tony Tohme, Director Billing added: “We are looking for a solution that minimizes the integration risks/problems among various systems and we have a very tight timeline to implement the consolidation in North America as a start”.
Sigma Software has invested heavily in R&D over the years and has developed our award-winning OmniCare suite of innovative solutions to meet our customer’s new requirements. With the diligent efforts of our excellent architecture team, we are implementing a complete solution to assist ACN to consolidate their multiple systems into one.